SERVICES
Omnichannel chat & AI chatbot
Deploy D-Page to bring Facebook, Instagram, Zalo OA and website live-chat messages and comments into one inbox, with an AI chatbot that answers from your product knowledge, clear assignment rules and response-quality metrics.
What's included
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Connect Facebook (Messenger and comments), Instagram, Zalo OA and website live chat
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AI chatbot setup: product training, schedule and hand-over rules
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Automatic assignment, quick reply templates and conversation tags
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Per-agent response-time reports, with orders going straight into DonLoc CRM
Most businesses do not lose customers because of a weak product, but because messages slip through the cracks between channels. We deploy D-Page — the omnichannel chat with an AI chatbot developed by Dolotech — to close that gap: connecting your channels, training the chatbot on your products, and setting its schedule and hand-over rules.