DonLoc CRM — Multichannel sales management software
Counter sales, delivery, stock, invoices and books — in one account
DonLoc CRM (DonLoc.vn) runs counter sales, delivery orders, inventory, customers, e-invoices and household-business books — from single shops to retail chains.
Key features
Counter sales & delivery orders
Scan barcodes, take payment, print receipts and deduct stock instantly; delivery orders with shipping fee and cash on delivery; discounts, VAT, combos and your own print templates.
Customer management
Purchase history, total spent and last order for every customer; details filled in from a phone number; retail, wholesale and agent classes; receivables tracking.
Inventory & multi-store
Receipts, issues, stock counts and transfers on recorded slips; product variants, barcode labels, Excel import and export; every store keeps its own warehouse.
Shipping & cash on delivery
Send orders to carriers, get tracking numbers, follow deliveries, reconcile COD and handle returns; update customers on their orders through Zalo OA.
E-invoices & bookkeeping
Issue e-invoices at the moment of sale; household-business ledgers that follow current regulations; cash book and supplier debts; export to Google Sheets.
Reports, permissions & security
Revenue by day, store, staff member and sales channel; permissions down to each screen and action; temporary lock after wrong passwords and two-factor sign-in.
Screenshots
Select an image to view it full size.
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The eight feature groups on the donloc.vn homepage
About DonLoc CRM
DonLoc CRM is multichannel sales management software developed by Dolotech, with its official site at DonLoc.vn, and it runs straight in the browser. A shop's daily work — selling, shipping, receiving stock, keeping the books — happens in one application and one database, so nothing has to be typed in twice. It works on both computers and phones.
Who it is for
- Newly opened single shops that need to start selling on day one.
- Chains where every store needs its own stock, revenue and staff while the owner still sees the whole picture.
- Household businesses that need ledgers matching current regulations without writing them by hand.
Industries: grocery, fashion, cosmetics, mother and baby, phones and electronics, building materials, bookshops, flowers and gifts, mini supermarkets and furniture. Categories, units of measure and print templates can all be set up your way.
Quick to start
- Ready to sell as soon as it is set up: create an account, add products by hand or from an Excel file, then make your first sale.
- Works on computers and phones; a mobile app connects through the API.
- Free trial with no bank card required; support during business hours.
More sales channels
- Shop.donloc online store: publish your own store, connect a custom domain and pick a theme for your industry; orders flow straight into the software.
- Message customers about order status through a Zalo Official Account; shipment status updates automatically from the carrier.
- Shopee, TikTok Shop, Lazada and Tiki marketplace connections: coming soon.
Your data is protected
Each business's data is separated at the database level; customer phone numbers, addresses and emails are encrypted at rest; and you can export your data at any time. Accounts are locked temporarily after repeated wrong passwords and support two-factor authentication.
Connected across the DonLoc ecosystem
One DonLoc account works for DonLoc CRM, D-Page and HRM Nhân sự. D-Page omnichannel chat opens from inside DonLoc CRM without retyping your password; orders closed in D-Page, including those pre-filled by AI, go straight into DonLoc CRM for the right store; D-Page's AI chatbot learns products, combos and prices from DonLoc CRM; and HRM Nhân sự takes the staff list, sales commission and KPI figures from DonLoc CRM.