Digital transformation for small and medium businesses

Software solutions for growing businesses

Dolotech builds DonLoc CRM, D-Page omnichannel chat with an AI chatbot, HRM Nhân sự, websites and custom software — so SMEs can go digital without an in-house IT team.

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  • Committed timeline & quality
  • Full source code handover
  • Long-term warranty & support
  • 120+ Projects delivered
  • 80+ Clients served
  • 8+ Years of experience
  • 25+ Engineers & specialists
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SOFTWARE SOLUTIONS

Products built by Dolotech

Platforms we build and operate ourselves, ready to be tailored to your own processes.

Screenshot of the donloc.vn homepage headline: multichannel sales management software

DonLoc CRM — Multichannel sales management software

Counter sales, delivery, stock, invoices and books — in one account

DonLoc CRM (DonLoc.vn) runs counter sales, delivery orders, inventory, customers, e-invoices and household-business books — from single shops to retail chains.

  • Counter sales & delivery orders
  • Customer management
  • Inventory & multi-store
  • Shipping & cash on delivery
View details
Illustration of the D-Page — Omnichannel chat with an AI chatbot interface
AI chatbot

D-Page — Omnichannel chat with an AI chatbot

Every message in one inbox — with AI to help you reply and close orders

Messages and comments from Facebook, Instagram, Zalo OA and live chat in one inbox. An AI chatbot replies on your schedule; AI drafts replies and DonLoc CRM orders.

  • Unified inbox
  • AI chatbot auto-replies
  • AI reply & order drafts
  • Orders inside the chat
View details
Screenshot of the HRM Nhân sự sign-in page with its feature list

HRM Nhân sự — HR & work management software

The right people meet the right work — and the business blossoms

HR and work management in the DonLoc ecosystem: assign and track work, timekeeping, leave and payroll — sign in with your existing DonLoc account.

  • Task assignment & progress tracking
  • Smart timekeeping & leave
  • One-click payroll
  • Open API for mobile apps
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THE DONLOC ECOSYSTEM

The DonLoc ecosystem — one account for sales, AI-assisted omnichannel chat and HR

DonLoc CRM, D-Page and HRM Nhân sự share one DonLoc account. Each product takes care of one part of the job: selling, chatting with customers with help from an AI chatbot, and managing people.

Illustration of the DonLoc ecosystem: DonLoc CRM, D-Page and HRM Nhân sự share one DonLoc account

SERVICES

What we do for you

From a company website to a full enterprise system — we take on the whole project or join at any stage.

Illustration of the Website design & development service

Website design & development

Company websites, landing pages and online stores — custom brand design, fast loading, SEO-ready and self-managed.

  • Custom design based on your brand identity
  • Speed and technical SEO optimisation
  • Easy-to-use content admin panel
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Illustration of the Custom CRM for business service

Custom CRM for business

Build and tailor a customer management system that mirrors your real sales process and connects to the tools you already use.

  • Review and standardise your sales process
  • Custom fields, stages and permissions
  • Migrate customer data from Excel or legacy systems
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Illustration of the Omnichannel chat & AI chatbot service

Omnichannel chat & AI chatbot

Deploy D-Page to bring Facebook, Instagram, Zalo OA and website live-chat messages and comments into one inbox, with an AI chatbot that answers from your product knowledge, clear assignment rules and response-quality metrics.

  • Connect Facebook (Messenger and comments), Instagram, Zalo OA and website live chat
  • AI chatbot setup: product training, schedule and hand-over rules
  • Automatic assignment, quick reply templates and conversation tags
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Illustration of the Custom software development service

Custom software development

Internal web applications built around your specific operations — inventory, production, HR, task management — on ASP.NET Core and SQL Server.

  • Business analysis and written specification before coding
  • Architecture and database design
  • API integration with existing systems
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Illustration of the Digital transformation for SMEs service

Digital transformation for SMEs

Assess where you stand, identify bottlenecks and build a prioritised digitisation roadmap that fits an SME budget.

  • Review current processes and systems
  • Identify the problem worth solving first
  • Phased roadmap with cost estimates
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Illustration of the Maintenance, operations & support service

Maintenance, operations & support

System monitoring, incident handling, scheduled backups and feature upgrades under a service contract with clear response times.

  • Agreed response times (SLA)
  • Backups and restore drills
  • Performance monitoring and security patching
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OUR PROCESS

How we work

Every project runs through these five steps, so you always know where you stand.

  1. 01

    Discovery & consulting

    We listen to your problem and clarify goals, timeline and budget constraints.

  2. 02

    Analysis & proposal

    We specify the scope and propose a technical solution with detailed pricing and schedule.

  3. 03

    Design & development

    We design the interface and build the system in short iterations with regular updates.

  4. 04

    Testing & acceptance

    We test functionality, performance and security; you sign off on a staging environment.

  5. 05

    Handover & warranty

    We hand over source code and documentation, train your team and honour the warranty.

SELECTED WORK

A few things we've built

Each project is a concrete operational problem solved with software.

Generic project illustration
CRM

CRM for a retail chain

Unified customer data across 12 stores, cutting sales reporting time from two days to a few minutes.

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WHY DOLOTECH

What you get when working with us

We don't just write software — we make sure the system actually works in your daily operations.

Talk to us

  • Business first, code second

    We study your real workflow before writing the first line of code.

  • Clear scope and pricing

    Deliverables, schedule and cost are written into the contract, with no surprise extras.

  • You own your system

    Source code, database and documentation are all handed over — no vendor lock-in.

  • Support after go-live

    Our support team monitors the system and responds within agreed SLA times.

TECHNOLOGY

The stack we build on

Our systems run on ASP.NET Core and SQL Server — a stable, secure and maintainable foundation.

  • ASP.NET Core 10
  • C# 14
  • SQL Server
  • Entity Framework Core
  • Blazor
  • SignalR
  • REST API
  • Azure
  • Docker
  • Redis
  • React
  • TypeScript

CLIENT FEEDBACK

Trusted by the teams we work with

“What I valued most is that the Dolotech team took time to understand how we actually work before proposing anything. The system arrived on schedule and our staff could use it right away.”
[Họ tên khách hàng] Giám đốc điều hành · [Tên công ty]
“Since moving to D-Page our support team no longer juggles half a dozen browser tabs. Response times dropped noticeably in the first month.”
[Họ tên khách hàng] Trưởng phòng kinh doanh · [Tên công ty]
“The new website lets us publish updates without outside help. The admin panel is simple enough that our office staff manage it themselves.”
[Họ tên khách hàng] Chủ doanh nghiệp · [Tên công ty]

NEWS & INSIGHTS

Notes on digital transformation

Practical lessons from real deployments at small and medium businesses.

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Ready to digitise your business?

Book a free 30-minute consultation and we'll help you pick the problem worth solving first.

Start a project 0916 688 826