SERVICES

What we do for you

From a company website to a full enterprise system — we take on the whole project or join at any stage.

Illustration of the Website design & development service

Website design & development

Company websites, landing pages and online stores — custom brand design, fast loading, SEO-ready and self-managed.

  • Custom design based on your brand identity
  • Speed and technical SEO optimisation
  • Easy-to-use content admin panel
  • Vietnamese – English bilingual support
View details: Website design & development
Illustration of the Custom CRM for business service

Custom CRM for business

Build and tailor a customer management system that mirrors your real sales process and connects to the tools you already use.

  • Review and standardise your sales process
  • Custom fields, stages and permissions
  • Migrate customer data from Excel or legacy systems
  • User training and post-launch support
View details: Custom CRM for business
Illustration of the Omnichannel chat & AI chatbot service

Omnichannel chat & AI chatbot

Deploy D-Page to bring Facebook, Instagram, Zalo OA and website live-chat messages and comments into one inbox, with an AI chatbot that answers from your product knowledge, clear assignment rules and response-quality metrics.

  • Connect Facebook (Messenger and comments), Instagram, Zalo OA and website live chat
  • AI chatbot setup: product training, schedule and hand-over rules
  • Automatic assignment, quick reply templates and conversation tags
  • Per-agent response-time reports, with orders going straight into DonLoc CRM
View details: Omnichannel chat & AI chatbot
Illustration of the Custom software development service

Custom software development

Internal web applications built around your specific operations — inventory, production, HR, task management — on ASP.NET Core and SQL Server.

  • Business analysis and written specification before coding
  • Architecture and database design
  • API integration with existing systems
  • Full source code and documentation handover
View details: Custom software development
Illustration of the Digital transformation for SMEs service

Digital transformation for SMEs

Assess where you stand, identify bottlenecks and build a prioritised digitisation roadmap that fits an SME budget.

  • Review current processes and systems
  • Identify the problem worth solving first
  • Phased roadmap with cost estimates
  • Measure results after each phase
View details: Digital transformation for SMEs
Illustration of the Maintenance, operations & support service

Maintenance, operations & support

System monitoring, incident handling, scheduled backups and feature upgrades under a service contract with clear response times.

  • Agreed response times (SLA)
  • Backups and restore drills
  • Performance monitoring and security patching
  • Regular system health reports
View details: Maintenance, operations & support

OUR PROCESS

How we work

Every project runs through these five steps, so you always know where you stand.

  1. 01

    Discovery & consulting

    We listen to your problem and clarify goals, timeline and budget constraints.

  2. 02

    Analysis & proposal

    We specify the scope and propose a technical solution with detailed pricing and schedule.

  3. 03

    Design & development

    We design the interface and build the system in short iterations with regular updates.

  4. 04

    Testing & acceptance

    We test functionality, performance and security; you sign off on a staging environment.

  5. 05

    Handover & warranty

    We hand over source code and documentation, train your team and honour the warranty.

Ready to digitise your business?

Book a free 30-minute consultation and we'll help you pick the problem worth solving first.