SERVICES

Maintenance, operations & support

System monitoring, incident handling, scheduled backups and feature upgrades under a service contract with clear response times.

Illustration of the Maintenance, operations & support service

What's included

  • Agreed response times (SLA)

  • Backups and restore drills

  • Performance monitoring and security patching

  • Regular system health reports

A system that runs smoothly is the result of regular monitoring, not luck.

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